Designing Technology: Making the Leap

p>Effective print design is laconic: no wasted ink;instead of all the bells and whistles, gets
less is always more. A good designer cancrystal-clear reception everywhere?
communicate a stunning amount of informationThe desire to pack a lot of functionality into a little
with surprisingly few tools. Design is pervasive inpackage is tempting primarily because we can:
our media-centric culture, and subsequently wetechnology gets continually smaller and faster. The
are constantly absorbing information via color, line,exponential growth in circuitry described by
shape and symbol. Likewise is technologyMoore's Law (which celebrated its 40th
pervasive. From cell phones, to handhelds, toanniversary in April), has outpaced a concomitant
PCs--technology has become a permanent andunderstanding of how to humanistically design
essential tool in our society.these extra circuits into our lives. The drive to
But the way in which we interact with technologyharness technology's full potential should be
has yet to fully evolve; the connection oftentempered with restraint and good design.
remains sterile and detached. The potential toConsider the iPod. Its success has little to do with
improve this relationship lies with designers.Apple's unique or cutting-edge technology--it's a
For starters, we need to acknowledge thehard drive with earphones. iPod is successful
lingering disconnect between print and tech design.because it conveys a big idea with what are
The same minimalist ethos that drives effectiveessentially Kindergarten shapes: a rectangle and
print media seems lost amid a sea of badtwo concentric circles. By limiting functionality, the
websites and unwieldy technology.designers create a sleeker user experience and
First, the bad websites:clearly articulate the product's identity and
Affordable publishing software has enabled a hostpurpose.
of amateur web designers to enter the fray. TheThis approach is the type that will humanize our
benefits of empowering individuals to expressrelationship with technology. But how do we get
themselves on the web are undeniable--indeed thisthere?
is the living, breathing heart of the informationIronically, the same advances that spawned an
revolution. What these recreational desktoponslaught of poorly designed webpages also
publishers do to advance design, however, iscreate the opportunity for systemic change.
questionable. With so many untrained hands at theTechnology has crossed a critical threshold. Just
helm, proper design is at risk of being run aground.as you don't need to know HTML to create a
Now, the unwieldy technology:website, you no longer need assembly code or
Technology, by definition, is an enabler: it makesbinary math to approach tech development. The
our lives easier, better, or both. Withoutpieces are out there, we just need to put them
thoughtful design, however, technology only partlytogether. Instead of viewing technology as
lives up to its definition. An example: Multi-purposesomething to design around, we should design
cell phones. In theory, they enable you to talk,with it, engaging technology not as a mechanic
calculate an 18% tip, take pictures and videos,uses tools, but as an artist uses paint.
and surf the web. But what these phones gain inInteracting with technology shouldn't be taxing for
potential functionality, they lose in actual utility: youthe user--it should be fluid and intuitive. Good print
can't use the calculator while you're talking; thedesign communicates ideas this way; doing the
pictures are low-res; the videos are sub-par; andsame in technology design requires but one
the web access is slow and requires very small,courageous tweak in the way we embrace the
nimble fingers. Why not design a phone that,medium. The time is ripe for a shift in paradigm.