Amazon's Arrogance

s a shot heard round the publishing world in recordthat include:
time. Once Writers Weekly's Angela Hoy,* Amazon Tightens Noose on Print-on-Demand
co-owner of Print-On-Demand services companyPublishers
BookLocker, got off the phone with an Amazon* Amazon to Force POD Publishers to Use
rep last month, she posted the warning thatBookSurge
Amazon was issuing an ultimatum to POD and* Amazon pulls a Microsoft
small press publishers: print through our* Amazon puts the screws to small publishers
on-demand service, BookSurge, or the "buy* Is Amazon Getting Greedy?
button" on their Amazon page will be turned off.And a personal favorite: Use BookSurge or Die?
It gets better. POD publishers who do strike anOne independent author has even posted an
agreement with Amazon to use BookSurge mustonline petition. Authors have filled message boards
pay for the privilege. These publishers will payand blogs with comments trying to grapple with
Amazon to print their book, plus pay setup feesthis issue and what it means to them and their
for new books, and on top of that Amazon willbooks. Most authors are not pleased, although
take 48% of each sale. Or, the alternative forthere are some pragmatists who see it as
these publishers to ensure their buy buttonsbusiness as usual - Amazon's only doing what any
remain activated is to join Amazon's Advantageother company would do (if it could), the same
Program, which costs $29.95 per year, plusway Microsoft dominates software. Some points
shipping costs AND 55% of each sale to Amazonraised include:
(You can find this analysis as well as a* Can books be ported over from a POD
comprehensive overview of the issue and many,publisher directly to BookSurge? Over at Lulu
many related articles put together by Angela andforums, authors noted that Lulu's standards differ
her husband Richard at their site, Writer's- to be published by BookSurge could mean that
Weekly).the authors would have to purchase a BookSurge
PublishAmerica, which refuses to kowtow topublishing package even though they chose to
Amazon's demand, has posted a release on itspublish with Lulu. Lulu's CEO was quoted in the Wall
website to explain why it will not comply withStreet Journal as saying he believed BookSurge
Amazon's "strong arm" tactics.had "slightly" higher prices than other printers.
What Amazon says: using machines in its own* Is it really about faster customer service, or is
warehouses to print books saves time, makingAmazon simply looking to make more money by
titles ready for shipment faster. It also allowsprinting more books? (It should be noted that
them to combine the title with another product toAmazon/BookSurge has been approaching
be shipped in the same box and utilizes Amazonpublishers for a while and trying to get them to
Prime shipping times. Amazon claims it also makesprint via BookSurge - unsuccessfully of course).
more sense to print books on site in order to* Consternation over being forced to use
save on transportation and fuel costs.BookSurge's services when the authors are
What we say: It may be legal, but trying tohappy with their current publisher.
increase BookSurge's market share at the* The fact that if books were printed through
expense of other publishers looks, sounds andBookSurge they'd have to be set up again with
feels like a monopoly. And that's not goodLSI/Ingram (a BookSurge competitor) in order to
business for anyone: publishers, authors andbe distributed to bookstores. Again, more costs.
readers.* A boycott of Amazon, by not doing business
While we have relationships with many POD andwith the company, not purchasing books through
small press publishers and certainly sympathizethe site and removing Amazon buttons from
with their dilemma, we are particularly disturbedwebsites, blogs, newsletters etc.
by how this undercuts the independent author,Sure, Amazon's a business and can do whatever
who is going to pay the price for this one way orit wants. Perhaps it would be more convincing if
another. Where is the choice to publish now? WithAmazon could make a better argument.
corporate Amazon calling the shots, it underminesComparing this issue to its earlier decisions to add
the concept behind POD.reader reviews, despite publisher's objections, and
Perhaps the handwriting was on the wall whento allow used books to be sold, again, despite
Amazon first purchased BookSurge - why didpublisher's objections, don't work.
Amazon need or want an on-demand printingWhy? In the case of reviews, Amazon allowed
service? More than 80 online blog posts, newsoutside people to provide those reviews
articles and forum posts later, the consensus is(interestingly enough, it used to be anyone could
clear: if it's not illegal, it's unethical and unwise forreview a book on Amazon, now you have to be
Amazon to put the squeeze on POD publishersa registered member of Amazon to do
and authors.so…). The same with selling used books -
Hoy, like PublishAmerica, says that she will not bethese books are sold by people who are not part
blackmailed into Amazon's ploy; she's encouragingof Amazon. With BookSurge, however, Amazon
other POD publishers to combine forces to fightrealizes the profit because it owns BookSurge. So
back. The major players, however: AuthorHouseauthors have lesser choice, POD publishers face
iUniverse, Lulu and Xlibris for instance, havemore costs, and in the end, who gets less? That
remained mostly silent in public.much-touted consumer Amazon loves to pretend
Meanwhile, the Net is buzzing with activity, andit cares about. That may be big business in action
there's a clear consensus rendered by headlinesfor you, but it's not good business.